Family Support
Family Support
Here at Wellbeing Homecare, one of our fundamental principles is to keep family and loved ones closely connected. We strive to provide your loved one with a safe and happy environment as we welcome them and you into our family.
We are here for support, advice or someone to talk to whenever you need it. Engagement with family is crucial to delivering the best care for your loved one and providing you with peace of mind.
Our care and support are always delivered in close partnership with family, friends and other informal carers. Your roles and needs are greatly respected by all of us here at Wellbeing Homecare.
Care Planning
You will have very close contact with our Registered Care Manager from the first visit, during which we seek to understand the requirements of your loved one and discuss how we can help you and your family.
We value your opinion. You and your family members are crucial to really understanding the needs and lifestyle of your loved one.
With your help and input, we will construct a Personalised Care Plan.
Stay Informed
Once our friendly caregivers begin to support and care for your loved one, regular contact will be made, by the Registered Care Manager, to discuss progress and to answer any of your questions.
You may call the manager at any time to discuss any queries.
Birthdays
Wellbeing likes to know the birthdays of our service user’s close ones. We ensure a birthday card is sent and signed, if they are able, by your loved one to the ones they hold dear to their heart.
Not only is this a loving gesture for the receiver, it provides your loved one with the sense of involvement with friends and family.
Personalised Recorded Messages
We understand it can be difficult to spend most of your time with your loved one due to distance, work or other commitments. But Wellbeing stands firmly by our promise to keep loved ones connected and involved.
Through an association with Stories4life, an online recording service, family members are able to record personalised messages for their loved ones. Stories4life offer a variety of recordings, including poems, personalised messages and memoirs, such as: memories with your loved one, holidays, days out, milestones and special times.
Evidence shows Stories4life Personalised Audios reduce loneliness and help activate memories for the care receiver. Stories4life recordings are made online, whereby special editors enhance the recordings by removing mistakes and blending in music and effects, making each word be felt by your loved one.
Even when you are not able to reach your loved one, our caregivers will play your special message so that they can hear your voice and reminisce happy memories.
Wellbeing Homecare funds your Stories4life recording.
Wellbeing combine the support of their professional care services with your loved one’s own home routine, providing assistance with daily tasks, help getting up in the morning, or 24-hour support; whatever your loved one needs.
Senior Care
Knowing that your loved one requires day care is extremely difficult. At Wellbeing, we believe everyone should live their life the way they want to, so our Day Care is dignified & personalised to each individual.
Day Care
Not only does Respite Care allow the main carer a break, it gives you or your loved one a chance to interact with another friendly person. Our Respite Carers support you & your loved one, to a high standard, be it long or short term.
Respite Care
Our personal care plans detail exactly how our service users would like to maintain their personal care, enabling us to support them in an appropriate manner according to their care needs and wishes.
Personal Care
Wellbeing recognise the significance of maintaining interests & hobbies as part of promoting dignity, independence and wellbeing during older age and that service users become lonely and isolated. Our CareGivers provide companionship, by sharing experiences a welcoming & safe environment.
Companionship & Support
It is our aim to keep people in the comfort of their own homes for as long as possible. Familiarity & regular routines are crucial to reducing distress for those with Alzheimer’s or Dementia. Receiving consistent support in a familiar environment is best when possible.
Alzheimers & Dementia
Whether it be supervision of discharge, transport home or live in care, we understand the importance of recovery & rehabilitation after surgery or a prolonged stay in hospital. Each service user is unique, so our trained, qualified CareGivers support them every step of the way.
We offer a range of Domestic Care services and, as with all of our services, these are all flexible and tailored to meet your own personal & unique preferences.
Our Domestic Care Service involves daily activities around the home that service users may need our help with.